vGRID Streams Issue for NZ Police

Resolved·Degraded performance

This incident has now been resolved. If you have any queries, please contact support@safercities.com or call our support desk on +64 9 281 977 or +61 2 5022 9777.

Tue, Oct 13, 2026, 11:16 PM

(2 days ago)

Affected components

Oct 13, 2026, 09:34 PM

10:33 PM

NZ - vGRID App

Updates

Resolved

This incident has now been resolved. If you have any queries, please contact support@safercities.com or call our support desk on +64 9 281 977 or +61 2 5022 9777.

Tue, Oct 13, 2026, 11:16 PM

Monitoring

We have implemented a fix, and are monitoring the results.

Tue, Oct 13, 2026, 10:33 PM(43 minutes earlier)

Investigating

We are investigating issues with vGRID Streams not loading properly for NZ Police Users. We will provide an update shortly

Tue, Oct 13, 2026, 09:34 PM(58 minutes earlier)