This incident has now been resolved. We will provide a post-mortem in the next day, outlining what happened and what we're doing to prevent this from happening in the future. If you have any queries, please contact support@safercities.com or call our support desk on +64 9 281 9777.
No components marked as affected
Resolved
This incident has now been resolved. We will provide a post-mortem in the next day, outlining what happened and what we're doing to prevent this from happening in the future. If you have any queries, please contact support@safercities.com or call our support desk on +64 9 281 9777.
Investigating
One of our firewall pairs in AKL has failed which caused an interruption to vGRID. The platform is now operating on the secondary firewall. We are investigating what has caused this and will provide updates as necessary. vGRID is operating normally